1. How do I verify fitment?

We recommend verifying vehicle compatibility before placing your order.

Use our vehicle fitment tools when available or contact our team with your vehicle information for assistance.

2. When will my order ship?

Most in-stock orders placed Monday through Friday before 2:00 PM EST are typically processed and shipped the same business day.

Orders placed after 2:00 PM EST, weekends, or holidays are generally processed on the next business day.

3. Do you provide tracking information?

Yes.

Tracking information will be emailed once your order has been processed and shipped.

4. Can I return an item?

Most new and unused products may be eligible for return within our return policy guidelines.

Items must be returned in original condition and packaging.

Please contact us before returning any item.

5. Can I return an installed or used product?

Generally, products that have been installed, used, damaged, or returned with missing hardware or packaging are not eligible for refund.

Return eligibility may also depend on manufacturer policies.

6. Do your products come with a warranty?

Many products sold by PitStopTuning are covered by the manufacturer's warranty, when applicable.

Warranty terms and coverage vary by brand and product.

7. Are all items in stock?

Inventory availability may vary.

While many products are available for immediate shipment, some items may be special order, manufacturer-direct, or temporarily backordered.

If availability is a concern, please contact us before ordering.

8. Do you ship nationwide?

Yes.

We ship throughout the United States using trusted shipping carriers.

Shipping times may vary depending on location and product availability.

9. Can my order arrive in multiple packages?

Yes.

Some orders may ship from multiple warehouse locations or manufacturers and could arrive separately.

Tracking information will be provided when available.

10. How can I contact customer support?

PitStopTuning
470 Satellite Blvd, Suite L
Suwanee, GA 30024

✉️ sales@pitstoptuning.com

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST

11. Do you offer fitment assistance?

Yes.

If you're unsure about compatibility, contact us before ordering and we will do our best to assist with fitment verification.

12. Can I cancel or modify my order?

Orders are processed quickly to ensure fast shipping.

Please contact us as soon as possible if you need to cancel or modify an order. While we will do our best to help, changes may not always be possible once processing or shipment has begun.